Usability testing is a technique used in user-centered interaction design to evaluate a product by testing it on users. This can be seen as an irreplaceable usability practice, since it gives direct input on how real users use the system. We run usability testing and UX Research in Nigeria using remote and lab-based facilities.

General Specifications

• Live streaming option for both in-person and online UX
• In-person: large UX suites and one-on-one rooms with one-way observation mirrors
• Online: secure environment utilizing our OnlineQual platform, customized with anonymous viewing for the same “one-way mirror” feel of in-person research
• Usability labs for smartphones, tablets, handhelds, medical devices, websites, desktop software, mobile-apps, open-box, etc.
• In-person: 50″+ monitors in the observation room for a mirrored view of the user’s desktop/device interaction
• Picture-in-picture video recording
• High-speed Internet access

While each UX/usability lab can be tailored to your user experience needs, some typical usability labs consist of the respondent navigating a website, software, or app using a PC, mobile device or tablet and a) conducted in-person with the respondent seated in the research suite with mirrored monitors in the viewing room displaying the respondent’s interactions, or with a “bird’s eye view” of the respondent’s physical hand gestures, or b) conducted online with the respondent in their own environment and live-streaming of their device’s screen.

To obtain a quote or proposal for usability testing | UX testing service, send an email to  info@webhaptic.com or complete the form below.