Webhaptic Intelligence Research offers research for leading representatives of the telecommunication and IT industry in the Republic of the Congo. The offer is adapted to the IT service providers and manufacturers of consumer electronics, computer hardware and software.

The Telecommunication market is also very popular with investors. From our experience, we know that financial institutions, marketing agencies and investment funds will also benefit from that. Nowadays, telecommunications companies cannot give in without regular Congolese telecommunications market research and consumer tests.

They are able to meet the changing requirements of customers only if they follow them. They must update their development strategies, sales plans and marketing communication on an ongoing basis. We know how to do it effectively.

At Webhaptic Market Research Agency we can help you find out the following issues associated with the telecommunication and its sector; the growth of the telecommunication industry in Congo, telecommunication policy in Congo, Congolese communications commission, advantages of telecommunication in Congo
We offer the following: Congolese telecommunications surveys: Congolese Satisfaction Surveys contact points between the customer and the brand, customer loyalty research, Quality research of maintenance processes, Quality research of debt collection processes, Research on the quality of complaint processes.

Research of new clients (profile, migrations, loyalty), Research on the presence of promotional materials at points of sale, Research on the potential of new services, Research on the usability of Web sites and portals, Research on the attractiveness of telephones, Research on the image of telecommunications operators and their brands, Research on the level of service standards at the point of sale.

Congolese Market research in the telecommunications area is mainly carried out by telephone interviews. As part of this research, our employees check; personnel policy of telecommunications companies using personnel outsourcing client’s image against a backdrop of competition assessment of the situation on the telecommunications market.

Webhaptic Intelligence Market Research Agency in Congolese carries out market research for leading Congolese mobile telephony representatives. The experience gained linked with the knowledge of our experts and constantly developed research methods allow us to provide customers with relevant information that may be crucial in the process of further planning and development.

Our research in this area deal with almost all areas related to the level and quality of customer service. Trust our specialists and become a customer of Webhaptic Intelligence in Congo. We invite you to use our services provided.

To obtain a quote or proposal on Telecommunication in Congo, send an email to info@webhaptic.com or complete the form below.