Focus Group Facility Services


We recruit from all demographics, ethnic populations, and industry sectors that represent individuals across a wide range of ages and educational backgrounds.

We provide fresh, enthusiastic and accurately-selected respondents. Webhaptic is your perfect recruitment partner from small-scale qualitative work through to larger-scale hall-tests.


We provide highly skilled and experienced moderation for your groups and interviews. A detailed bio is also matched to your project specification.

Our in-house moderators have run hundreds of groups and conducted thousands of depth interviews.  We offer a full range of moderator services from devising topic guides to running groups on your behalf.


We capture interviews and focus groups from our facility, and deliver them to you anywhere. Observe and interact with focus groups live from your office, home or anywhere with an internet connection.

Webhaptic has a number of solutions to bring the qualitative research to you live.  We have our own live streaming, Stream Team, Focus Vision all available in our facility.


We provide you with a range of different transcription services including summaries and full verbatim transcripts. All transcripts are delivered within 24 to 48 hours.

With over 150 transcribers, we are able to handle any size project. Before a transcript is submitted to you, our proofreaders quality check your file for accuracy and consistency throughout each project.

Note taking

We provide a perfect set of typed up notes on a USB stick or emailed to you so you have it to refer to on your laptop or smartphone after your session.

Our note taking services gives you additional manpower and resources, that can be diverted to other tasks.


Our A/V technician is always present to ensure perfect recording of sessions. We own state-of-the-art A/V equipment so our clients can obtain recordings in most commercial formats, such as DVD.

Our professional videographers will handle the logistics of your shoot for you, edit the content and deliver an expertly produced product.


We provide continuous catering service with fresh and tasty local products from the moment our clients walk in until they leave our facilities. We accommodate special dietary needs, such as vegetarian.

We have a professional kitchen and a great cook allowing us to cater for a wide variety of different needs.

Other Services

Our facilities are equipped with fax, photocopier, laser (color) printers, projectors, laptops, monitors, flipcharts, pinboards and all types of stationary.

We also provide reception services,restaurant booking and many other additional services upon request to ensure our clients’ needs are efficiently catered for.